I took my car in for an MOT in August 2018. I was informed by the mechanic that the car had failed the MOT because the car's registration plate lamp did not work. In order to rectify this problem would require a replacement registration plate lamp unit. The price to fix was quoted at 150. I was told by the mechanic that this was the only option and that a replacement bulb would not work because the unit inside had melted.I removed the car from the garage and replaced the bulb in the registration plate lamp myself which fixed the problem. The bulb cost me 5. The unit did not need replacing despite what the mechanic said.I returned to the garage whereby they retested my car for free and issued an MOT certificate.
Quoted 300 to replace oil filter housing on a focus ST. Trusted them being a ford specialist. Ended up with a bill of nearly 550 after phone calls saying you need to replace this while youre here, you need to replace that, you need fresh oil etc. Non of which was in original quote, and after a little reading seems obvious with the nature of the job. Will never return.
Great service, friendly and helpful staff. Bill even came in cheaper than advertised on ford website !! Couldn't ask for more.
Booked car in for a safety recall on Thursday 17th August. On arrival car had been booked in for the 17th September ( a Sunday )Said there had been an error, they were up to their eyes in work so couldn't do anything to rectify this error until well into September
Woolbrook Garage is a UK Car Dealer based in Sidmouth, South West England. Woolbrook Garage is located at Salcombe Rd, Sidmouth EX10 8PT, UK.
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